Supply Chain Management

Our subsidiary, Planet Smart Services has established a long-standing history of providing trusted and reliable fully-integrated warehouse logistics solutions to a wide range of companies from various industries in Singapore. Our services include inventory planning, procurement as well as logistics support, all powered by a robust supply chain and fulfilment setup that is always there to make it all happen.

Underpinning our product distribution, retail managed services and e-commerce managed services solutions is our tailored supply chain and fulfillment solution. A robust supply chain and fulfillment set up is the cornerstone to achieve success in product distribution and retail operations for our clients. We have an excellent track record working with telecommunications operators, cable TV operators, device manufacturers, and brand owners, providing full-fledged integrated customers order fulfilment and supply chain and returns management service which includes inventory planning, procurement and logistics support since 1999.

Product distribution for B2B and B2C

With our extensive experience in channel management and events marketing, we provide a one-stop distribution solution to meet all our B2B and B2C clients needs.

Effective Channel Management

Our extensive channel distribution comprises a network of more than 1,300 retailers located island-wide and over 1,000 touchpoints, helping to increase your customer reach and to drive sales.

Quality Fulfilment

Our robust operational and technological capabilities and services are designed to accommodate your business' growth. With our dedicated operations team, we provide the following services:

  • Inventory and order management
  • Receiving of inbound shipments
  • Processing, packing and shipping to your B2B and B2C customers

Tailored to your needs

We brainstorm and provide tailored solutions according to our clients' go-to market strategy and roadmap. We listen and pay attention to customer feedback and strive to provide with the highest quality service to build long-term partnerships with our clients.

Integrated Logistics Services

Our warehousing and supply chain management services encompass the provision of warehouse space, stocking, supply chain consulting, design, and solutions which flow right through to the delivery of integrated logistics services. We utilise cutting edge technology applications and the management of the information supply chain or electronic transfer of information, either via the EDI and web services. This availability of information on a timely basis provides for better planning and decision-making, thereby enhancing supply chain efficiency. We maintain full records of inventory movement and provide real-time track visibility, tracking and traceability, a complete audit trail, and accurate accounting.

Reverse Logistics Solution

Effective Returns Management

Reverse logistics can have a significant effect on driving customer satisfaction. With our returns management and returns logistics, your goods are quickly recorded in our logistics centre, which include validating the returns while enforcing your return policy to weed out fraudulent claims. In addition, we customise cost-effective reverse logistics solutions which are tailored to your business's needs.

Create Brand Loyalty

We manage the services and returns logistics for client products which require after-sales parts replacement, warranty returns and servicing. We become an integral part of our client's critical after-sales service and help build and promote brand loyalty among their customers.

Warehouse and Logistics facilities features

Ramp up facility which allow direct deliveries to our Warehouse
Exclusive loading bays
Well-designed space planning and process flow
Designated collections area for customers and delivery team
Fully-secured space with 24 hours CCTV, restricted access, individual security scanning and monitoring by Secom
BizSafe Certified
Full visibility of stock movements in and out of the warehouse
Dedicated space for warehouse packing and staging areas
Consideration for safety within warehouse
A trusted and reliable team of delivery professionals
Full records of inventory movement which provides real-time track and trace of inventory
Effective inventory solutions
Optimised storage solutions & effective use of storage space
Pay for what you use
Financial savings with JIT model


Last mile delivery is the most crucial step in the supply chain as customer experience with a carrier and e-commerce business is based on the quality of the service they received at delivery. As the only in-person interaction in your customer purchase journey, we aspire to put a smile on your customers' faces with our friendly personnel and timely deliveries!

Our last mile delivery featured services:

  • Standard – Next day delivery in Singapore
  • Same Day – Same day delivery in Singapore
  • Scheduled – Time slot delivery
  • Customer Care – Customer support to attend to requests
  • Real-time Tracking – Track and trace your parcel movement in real time

Customer Care Solution

Our customer call center solution helps our clients deliver a better customer service experience.


With our comprehensive omnichannel marketing solutions, we optimised your market reach through our retail outlet network, roadshows, pop-up stores, e-commerce for B2B and B2C sales

For enquiries or more information, contact us: