Our subsidiary, Planet Smart Services has established a long-standing history of providing trusted and reliable fully-integrated warehouse logistics solutions to a wide range of companies from various industries in Singapore. Our services include inventory planning, procurement as well as logistics support, all powered by a robust supply chain and fulfilment setup that is always there to make it all happen.
Underpinning our product distribution, retail managed services and e-commerce managed services solutions is our tailored supply chain and fulfillment solution. A robust supply chain and fulfillment set up is the cornerstone to achieve success in product distribution and retail operations for our clients. We have an excellent track record working with telecommunications operators, cable TV operators, device manufacturers, and brand owners, providing full-fledged integrated customers order fulfilment and supply chain and returns management service which includes inventory planning, procurement and logistics support since 1999.
Product distribution for B2B and B2C
With our extensive experience in channel management and events marketing, we provide a one-stop distribution solution to meet all our B2B and B2C clients needs.
Effective Channel Management
Our extensive channel distribution comprises a network of more than 1,300 retailers located island-wide and over 1,000 touchpoints, helping to increase your customer reach and to drive sales.
Our robust operational and technological capabilities and services are designed to accommodate your business' growth. With our dedicated operations team, we provide the following services:
Tailored to your needs
We brainstorm and provide tailored solutions according to our clients' go-to market strategy and roadmap. We listen and pay attention to customer feedback and strive to provide with the highest quality service to build long-term partnerships with our clients.
Our warehousing and supply chain management services encompass the provision of warehouse space, stocking, supply chain consulting, design, and solutions which flow right through to the delivery of integrated logistics services. We utilise cutting edge technology applications and the management of the information supply chain or electronic transfer of information, either via the EDI and web services. This availability of information on a timely basis provides for better planning and decision-making, thereby enhancing supply chain efficiency. We maintain full records of inventory movement and provide real-time track visibility, tracking and traceability, a complete audit trail, and accurate accounting.
Effective Returns Management
Reverse logistics can have a significant effect on driving customer satisfaction. With our returns management and returns logistics, your goods are quickly recorded in our logistics centre, which include validating the returns while enforcing your return policy to weed out fraudulent claims. In addition, we customise cost-effective reverse logistics solutions which are tailored to your business's needs.
Create Brand Loyalty
We manage the services and returns logistics for client products which require after-sales parts replacement, warranty returns and servicing. We become an integral part of our client's critical after-sales service and help build and promote brand loyalty among their customers.
Last mile delivery is the most crucial step in the supply chain as customer experience with a carrier and e-commerce business is based on the quality of the service they received at delivery. As the only in-person interaction in your customer purchase journey, we aspire to put a smile on your customers' faces with our friendly personnel and timely deliveries!
Our last mile delivery featured services:
Our customer call center solution helps our clients deliver a better customer service experience.
With our comprehensive omnichannel marketing solutions, we optimised your market reach through our retail outlet network, roadshows, pop-up stores, e-commerce for B2B and B2C sales
For enquiries or more information, contact us: